Shipping Policy

Please take the following into account when placing your order.

Koko Nuggz are carefully packaged for shipment in triple layer liners with cold packs and are properly marked as fragile. While all orders are packed this way, we do not want your order sitting in a warehouse exposed to heat over a weekend.

At Cali Sweets, LLC. we take a great deal of pride in our service and products. In order to provide you with the highest quality experience, orders are processed Monday-Wednesday (excluding holidays). We ship in this manner due to the perishable nature of the product, as Koko Nuggz may melt during shipping in weather exceeding 85 degrees.

Additional Notes:

-Orders placed after 3pm (PT) may not be processed until the next business day.

-Orders placed after 3pm (PT) on Wednesday may not be processed until the following Monday.

-Orders received Thursday-Sunday will be processed Monday*.

-USPS Priority is a 1-3 day service, but delivery time may vary based on the order date, time and USPS handling.

-USPS Priority International Service is a 6-10 day service. Delivery time may vary based on the order date, time and USPS & customs handlingRecipient is responsible for duties and taxes that are assessed by the country.

Cali Sweets, LLC cannot be held responsible for damage or delays occurring in transit.

ALL SALES ARE FINAL.

 

If you have any concerns or questions please contact us at: kokonuggz@gmail.com